Privacy & Security

It is great to be finally able to purchase online again - but please be aware before you place your order that the couriers throughout the country are experiencing large delays of anything of 2/3 days upto 2 weeks. The Covid-19 protocals for contactless pickup/delivery and physical distancing in the workplace has significantly slowed down the whole process. This will improve over the next few weeks - but if you need something urgently or do not want to wait, please consider not purchasing until Level 1. Once we have dispatched your order we have no control over the courier delivery. Please be patient and we will update this message as things improve.

Privacy & Security

Credit card information:
At The Sewing Depot we do not see, use or hold any of your credit card details. When submitting your card details for payment you are redirected via secure connection directly to either PayPal or Westpac Bank’s secure processing page. All of this happens securely away from our site and we are notified of the result. These transactions have a very high level of security using industry standard SSL encryption. PayPal or the Bank will issue you with a receipt number at the end of your transaction and will redirect you back to our site where we say thank you! Smile A receipt for your purchase is sent via email.

Personal information:
All information collected on this site is treated as private and kept secure. No information you submit to us will be sold or passed on to any third party organisation. ( - but if you are conducting any kind of fruadulent or illegal activity we will pass on your information to the relevant authorities). We collect information from you to help us identify who our customers are so we can continue to ensure that the site is meeting your needs. We need a basic level of information to ensure that your orders are sent to the correct address with the correct shipping charges and that we can contact you if there is ever a problem. This information also allows us to enhance our security checks to avoid credit card fraud - this is for everyone’s benefit!

Subscriptions:
If you have subscribed to The Sewing Depot updates or e-newsletter’s we will from time to time send out updated information about us and what we have to offer. If you do not wish to receive this correspondence from us you are welcome to unsubscribe at any time. Please click the unsubscribe link at the bottom of the email or reply by email and request to be removed from any future correspondence.